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Are telecom 5-star customers awesome?
Star service is a brand-new service system launched by China Telecom after upgrading and optimizing the original VIP service system. The customer's star rating is 1-7 stars. The higher the star rating, the more star service rights you can enjoy.
When star-rated customers dial the hotline 10000 or use the online service 8000 10000, they will reduce the waiting in line according to the star level and enjoy fast access. 6-7 star-rated customers can directly enjoy the artificial special seat service. 4-7 star-rated customers are provided with exclusive services by the star-rated customer service manager, such as telecom product consumption care, preferential recommendation, event notification, holiday/birthday care, etc. When any mobile phone under the name of a 5-7-star customer is turned off and it is temporarily inconvenient to pay, you can apply for emergency credit for starting the mobile phone. 5-7-star customers can enjoy free wireless networking fees, free installation of network terminals, free transfer fees and other free services.
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