How to return to normal when the information function of vivo mobile phone stops running?

Hello, according to your description, I suggest you try the following actions to solve it:

1. Go to Settings-General/More Settings-Apply-All-Find the program and click to enter the information interface-try to clear the data.

2. Try to restart the phone.

3. If the mobile phone system is not the latest, please try to upgrade the mobile phone to the latest version. You can go to Settings-General/More Settings-System Upgrade-Check the update immediately, download the upgrade package according to the prompt, click Verify Installation, and the phone will restart and automatically enter the upgrade mode.

4. Try to clear abnormal data through "Settings-General/More Settings-Restore Factory Settings-Clear All Data". Note: This item will lose all the data stored by the user on the mobile phone, including phone book, SMS, third-party application software and related account information, and the data stored on the T card will not be lost.