Advanced deeds of gas station employees

Materials on advanced deeds of gas station employees (selected 5 articles)

In daily study, work or life, everyone has used deeds. Deeds can promote typical figures. , The role of guiding good atmosphere. How are general deeds drafted? The following is a collection of advanced deeds of gas station employees that I have carefully compiled for your reference. I hope it can help friends in need.

Materials on advanced deeds of gas station employees 1

Colleague xx is the deputy manager of PetroChina xx Company Branch. Since joining the work in xx, he has worked as a gas station clerk, accountant and station manager. manager. For more than ten years, she has paid for more than xx tons of oil with a gun without a single operational error; she has handled nearly 50 million yuan in oil payments without a single misaccount; she has received more than 170,000 users without a single customer complaint. She has led two model stations and was rated as "National Youth Civilization Number" and "Central Enterprise Learning Red Flag Team" respectively. She has also been rated as "** City Outstanding Communist Party Member" and "Five Five 1 Labor Medal", and was elected as one of the "Top Ten Model Gas Station Managers" and "Top Ten Outstanding Youths" of PetroChina.

1. Focus on management like "embroidery"

Gas station management is all about details and execution. The "Five Management Innovations" were explored, summarized and refined by her in the process of implementing refined management of gas stations. In the past, gas station oil storage tank manhole covers were made of concrete, which was heavy and difficult to open. Later, steel chute iron plates were used instead, which were bulky and easy to rust, and it was quite laborious to pull and push them. After careful study and careful consideration, we changed it into an aluminum plate stamping mold, which is beautiful and lightweight and can be lifted with one finger. The oil discharge port of the oil storage tank is closed with a pressure ring cover. The lack of control links makes it a risk point for unloading the wrong oil. So she made a fuss about the oil discharge port, adding a hand gate valve, installing a lock, and implementing "one key to open one". Lock" to prevent the occurrence of wrong oil unloading accidents. Once, a gas station employee casually said, "The flange is rusty and it took a lot of effort to open it." The speaker was unintentional, but the listener was intentional. She welded an umbrella-shaped rainproof cap above the flange, painted it with silver powder, and integrated it with the breather valve vent pipe. In this way, she no longer had to worry about the flange getting rusty in the rain.

Having tasted the benefits of management innovation, she further pondered the details of gas station management. One of them is "Five ways to use a towel". New towels are used first in convenience stores. When they become old and faded, they are used as rags in the office. Then they are used to wipe the business room, equipment, and refueling hoses, and then are finally thrown away. This not only achieves full utilization of items, reduces costs, but also cultivates employees' awareness of thrift. The refueling hose is pulled all over the ground, and it is unsafe and easy to be damaged when people step on the car. After repeated tests, the 6-meter-long hose reel has two and a half turns, and the 9-meter-long hose reel has three and a half turns. The left gun is on the right side, and the right gun is on the left side. , neat and beautiful, standardized and unified, it is known as the "hose snake-shaped coiling method". In this way, she successively summarized and refined nine management methods, including the "employee real-time training method", "pre-job status adjustment method", and "manager walking management method", which effectively improved the management level of gas stations.

2. Treat customers like "relatives"

In January XX, she was hired as the manager of Dashiba Gas Station, the first women's gas station of ** Company. At that time, there were six social gas stations within 3 kilometers of the gas station, and the market competition was fierce. She leads employees to offices, factories, mines and construction sites, and actively develops the market. To new customers, she gives business cards, cheers in person, and learns relevant information; to old customers, she calls, sends text messages, sends holiday greetings, and sends birthday wishes. In less than a year, the number of regular customers of Dashiba Gas Station exceeded 200, and the daily sales volume increased from 5 tons to 18 tons. Now it is a well-known model station.

In November XX, a construction site needed oil. Due to rain and slippery roads, a few kilometers away from the construction site, the oil tanker got stuck in a mud pit and could not climb out. She walked to the construction site and found an excavator to pull it. In just 5 kilometers, it took more than two hours to break three wire ropes and finally delivered the oil to the construction site. Later I learned that some gas stations were unwilling to deliver gas because of the rain, so I called the gas station with the idea of ??giving it a try. Since then, the construction company has become a regular customer and sincere friend of this gas station. When the gas station built a fire-fighting sand tank, he sent a truck to transport bricks and river sand; when the gas station repaired the ground, he took the initiative to send gravel and cement.

Customers regard them as friends, and they also treat their customers’ matters as their own. In March XX, Zhang Chuan, a ** taxi driver, fought bravely with gangsters and was seriously injured. With the support of the company, they held a "Fundraising for Heroic Brother" event at a gas station with ** Traffic Radio Station ***, raising more than 30,000 yuan. More than 590 vehicles entered the station for refueling that day, more than 100 more than usual, and the driver alone donated 28,000 yuan. The driver masters all said: This female gas station knows our hearts best.

3. Build a gas station like "building a home"

Most of the employees at gas stations are market-oriented workers with active ideas and high mobility. If you want employees to "love the station like home", the gas station must feel like "home". Zhang Hui, a 19-year-old gas station attendant, lives in rural Anhui Province. She left home alone to work in a **, which was very unaccustomed to her. She taught her how to use computers step by step, and took her shopping for clothes and sightseeing on her days off. She dressed her in bright China Petroleum overalls, took photos in front of the oil tanker, in the dormitory, and in the office, and wrote a letter and sent it back to her hometown. Zhang Hui's parents wrote in their reply: "We can rest assured that we will leave our daughter to you and to PetroChina."

There is a re-employed person who has suffered setbacks in his marriage and business. Emotionally irritable. Some people suggested that such people should be returned to the company and forget it. She knew his difficulties and understood his mood, took the initiative to approach him, had a heart-to-heart talk with him, helped him modify his ill-fitting work clothes, encouraged him to learn oil knowledge and operating skills, and arranged for him to be a "safety officer." Gradually, he changed, his attitude got better, he became more active in his work, and his service became enthusiastic. What he still says often is: The gas station is my home.

As a gas station manager, she always keeps the welfare of her employees in mind. When employees have difficulties in their family life, she takes the initiative to donate money; when employees have weddings and weddings at home, she enthusiastically prepares them after running around; when employees are sick and hospitalized, she accompanies them for examination and treatment. In the cold winter, she gave everyone a warm handbag; in the hot summer, she gave everyone a bowl of mung bean soup to prevent heatstroke and cool down. As a gas station manager for more than a few years, she insisted on spending 100 yuan a month to subsidize food in the gas station canteen, and spent a total of more than 5,000 yuan to help employees solve their difficulties. She treats her employees as brothers and sisters, and her employees also treat her as a close friend. They are willing to talk to her if they have anything to say and consult her beforehand. Normally, everyone doesn't call her "Manager", but affectionately calls her "Sister Hong".

In fact, there are many gas station managers like her in PetroChina, and she is just one of them. Every gas station is a gem flower, and every gas station manager is a "flower protector". They use their blood and sweat, their hard work and wisdom, and their responsibility and loyalty to work hard to promote PetroChina's oil and gas sales! Let’s boost China’s domestic demand! Part 2 of the advanced deeds of gas station employees

He joined Sinopec in March 20xx. In 20xx, he applied for technical renovation of the station and became the station manager through competition. Due to the fierce competition in the county's refined oil market, the Xiatan section located at the junction of the urban area and the national highway is facing huge market challenges. However, she did not make excuses because of the poor geographical location. Instead, she faced the difficulties, met the challenges, and actively looked for suitable solutions. actual path to development. Webmaster xx always adheres to the requirements of the superior company, grasps the correct business philosophy, continuously strengthens capacity building and system construction, promotes employee unity and progress, forms a united front, and achieves outstanding results.

The key to whether a company is good or not lies in its leadership. As the webmaster of the most basic marketing website, she knows her position very well. Only by grasping the direction well can we achieve good results. First of all, xx webmaster pays great attention to actual results, conscientiously implements the spirit of relevant documents from superiors, thoroughly understands the company's various regulations and requirements, organizes employees to study in a timely manner, and usually discusses and communicates with employees so that each employee fully understands the company's relevant regulations and requirements. At the same time, clarify their respective responsibilities; secondly, grasp the correct publicity orientation, strengthen the guidance and education of employees, standardize the behavior and service concepts of employees, so that all employees of the station can treat them correctly, carry out work in depth and lastingly, and establish a good reputation of the enterprise image. Pay attention to the communication between front-line employees and customers, so that they will always feel the warmth of home here.

Station manager xx checks the specific matters of on-site management and shift handover every day; in accordance with the "daily inspection" system content, conducts hidden danger inspections on key fire prevention areas, fire protection equipment, etc.; regularly lectures on oil products and fire protection knowledge to all employees, and strictly In accordance with HSE (Health, Safety and Environment) management, we always maintain a sense of vigilance, focus on prevention, people-oriented, all employees participate, strengthen the effectiveness of safety prevention management, and achieve the standards of focusing on focus, always caring, and ensuring safety. Regularly train employees to improve their business skills and safety awareness, so that employees can deeply understand the importance of safety in this industry!

Zhangpu Xiatan Gas Station is one of the first batch of "Youth Civilization Credit Construction Demonstration Units" in the county. In recent years, this station has always regarded this honor as a new starting point for deepening Youth Civilization activities. xx continues to strengthen professional ethics education for all station personnel, especially credit education. Recently, under the organization of the Zhangpu Youth League County Committee and the initiative of the xx stationmaster, the employees of the gas station have encouraged and spurred themselves with higher standards and higher requirements, learned humbly, learned from others' strengths, improved their work, and shaped the company's new image and As the ultimate goal of credit construction, increasing the sales volume of gas stations has actively carried out the "Youth Civilization Credit Construction Demonstration Activity". Their specific methods: First, strengthen credit education, improve credit awareness, require all employees to set an example, and highly consciously maintain the lofty reputation of "Youth Civilization". The second is to open an "honor corner" in the gas station activity room to display and display the certificates, trophies and deeds of advanced individuals obtained over the years, and to provide regular traditional education to employees. The third is to establish credit standards and carry out credit commitment services. They put forward the theme slogan of "Credit first, reputation first" and the credit standards with the content of "excellent credit ethics, excellent credit behavior, sound credit system, and significant credit benefits", and announced them to users in the form of display boards at the refueling site. Credit commitment, thereby accepting extensive supervision from users. Fourth, while inviting some users to serve as credit supervisors, branch leaders and youth league committee secretaries are also invited to serve as service supervisors to conduct timely and dynamic supervision and management of credit and service quality. By carrying out credit construction demonstration activities, the credit awareness of Zhangpu Xiatan gas station employees has been significantly enhanced, and the service quality of the gas station has been further improved. It has not only well created the brand image that the "Youth Civilization Credit Construction Demonstration Unit" should have , and has won widespread popularity among users.

The quality of business performance can best reflect the level of the webmaster. In order to improve her performance, she made the website her home. Pay attention to self-improvement at ordinary times, continuously strengthen learning, actively participate in various skills training, participate in practice, further familiarize yourself with various business knowledge of the entire station, and achieve a combination of theory and practice; pay close attention to the business training, skills training and practical operation ability of employees In 20xx, all station employees participated in the city's skills and knowledge examination and achieved good results. Employees are usually encouraged to use their spare time to participate in self-study and correspondence training to gradually improve the quality of employees. Only with quality can you achieve performance. In the past few years, under the leadership of the station manager xx, the performance of Zhangpu Xiatan Gas Station has increased year by year, with more and more customers. At present, there are more than 80 long-distance vehicles, more than 40 county enterprises, and public institutions. All vehicles are refueled at this station, with monthly sales reaching 400 tons. From September to November 20xx, due to the impact of the international market, the supply of diesel exceeded demand. The xx stationmaster responded calmly and correctly treated the relationship between fixed customers and sporadic service objects. While ensuring the oil supply of fixed customers, he tried his best to satisfy the oil supply of sporadic service objects. , well received by customers.

No rules, no rules. xx webmaster knows the importance of system management of people at work. She started with the standardized management of gas stations, from safety management, business discipline to employee dress, eight-step refueling method, civilized language, IC card promotion and use of internal ledgers, etc., all in accordance with the company's requirements, one by one. , implemented one by one, and achieved excellent results in the third-level assessment of provincial and municipal company gas stations in October 20xx. xx has strict requirements on itself and requires employees to implement the system. First of all, they should set a good example, always use the gas station standards of advanced units to demand themselves, standardize employees, and use the ownership attitude of standing and honoring to unite the workforce. Under her leadership, the gas station system was effectively implemented and standardized management became a common practice, becoming a highlight of the company.

"Everyone shares the joy and helps when there are difficulties." xx regards caring for employees as the most effective way to cultivate employee cohesion and centripetal force.

She often said: "The gas station is a family. Whether you are a migrant worker, a local worker, or a family worker, we are all brothers and sisters in this family." Within the gas station, no matter which employee gets married, she Send a bouquet of flowers and a red envelope to express your blessings. As long as she is not out of town, she will come to congratulate her in person. No matter which employee encounters something unexpected at home, the gas station will send condolences and money to express condolences. When employees celebrate their birthdays, the gas station will send blessings through the SMS communication platform. Although there is no relevant document on these matters at Xiatan Gas Station, it has become an unwritten rule.

It is the xx webmaster who leads all the staff in ordinary positions to sow the seeds of harvest with his youthful energy, sweat and enthusiasm, truly retaining the hearts of customers and winning market demand. Materials on advanced deeds of gas station employees Part 3

I was an ordinary employee who applied for PetroChina 10 years ago. Since I have friends who also run gas stations, I would go there to play when I had nothing to do and watch them work. It was always so easy and unchallenging, so at the beginning I just went to the interview with the mentality of taking my time. It was only during the company training that I realized that everything was not as simple as I thought. PetroChina was completely different from individual gas stations. From the moment I put on work clothes for the first time, I truly formed a deep bond with PetroChina.

Study with an open mind and continuously improve your quality.

After pre-job training, I became a member of the big family of PetroChina and was assigned to a gas station. Because my friend owns a gas station, he was always careless when he first started working. Gas leakage was common. The driver was also dissatisfied. I also felt that I was so shameless. The webmaster told me that although refueling is simple, it requires boldness, but it also requires carefulness. No matter what you do, details determine success or failure. Refueling cannot be based on your feelings. Refueling service operations must be carried out in accordance with the operating specifications. Only if you are careful enough, you will make mistakes. can be avoided. From then on, I kept this sentence in my heart and reminded myself of it all the time. So I haven't missed adding oil once so far. I remember when I first came to the gas station, the average age of the employees here was relatively older. When they had nothing to do, they always told me some things I should pay attention to and many principles of how to behave. They gave me the warmth of home. As time went by, I also gradually grew up through the accumulation of work experience, and slowly discovered that as long as I do everything at work with an ordinary heart, I treat every customer with a fair and selfless attitude. , treat every customer carefully and seriously like a relative, then everyone will be a qualified refueler and qualified service industry worker.

Be dedicated to your job and serve with heart

It is said that there are 360 ??professions, and you will be number one in each profession. As long as you love your work, you can perform well on a small stage. On the first day I entered PetroChina, I told myself that I couldn’t be like before. I wanted to love the industry I chose. I couldn’t be obsessed with it for two minutes anymore. I wanted to be proud to work at PetroChina, and I wanted PetroChina to have employees like me. Be proud of it.

We come into contact with many customers every day, and they all have different personalities. We deal with money every day, which requires high standards of professionalism and ethics. In fact, no matter what industry you are in, they all have their own troubles. Chatting with them, talking about the dynamics of oil prices, chatting about family chores, and talking about work worries, can not only understand customer information, but also shorten the distance between you and customers. , always makes them leave with a smile, and my heart is filled with a sense of accomplishment. Safety responsibility is more important than Mount Tai. On the basis of improving service quality, I always keep in mind the saying "safety responsibility is more important than Mount Taishan". Safety training drills are conducted every month on the site. Through various activities, it not only effectively improves my safety awareness, but also gives me a deeper understanding of the saying "safety responsibility is more important than Mount Tai". . Many drivers still have very little awareness of safety and are filled with a lot of unhappiness. At this time, we always patiently explain to them the reason and purpose of doing this, and tell them that all accidents are caused by safety hazards, and small details that are ignored by us may cause big accidents. After hearing our explanation, they always nodded and said that we did the right thing.

In the service window of the gas station, I have experienced a lot and learned a lot of knowledge that I have never been exposed to before. In my future work, I will continue to inject new knowledge into myself and put it into practice. Do all the work better! Materials on the advanced deeds of gas station employees Part 4

xxxx, 32 years old, started working in 1998, joined the party in XX, and is currently the monitor of the inspection team of the x mine test team.

Since joining the work, he has persisted in working actively, dedicated to his job, and completed the tasks of his team well. He himself has been rated as an advanced individual with dual civilizations in the factory for many years.

1. Dedicated to work and brave to shoulder heavy responsibilities

In the early days of the test team, xxx was the monitor of the instrument class. At that time, his professional level was already very good. After the Shui Jing Class was established in 1995, he was transferred to be the squad leader. At that time, he was also under great pressure. He had never done a test for a day. Can he do it? He was also responsible for vehicle repair and maintenance work. He hesitated and hesitated, but faced the trust of the leader, he resolutely aroused the trust of the leader. In just two months, he led the team members to not only become familiar with the testing work, but also to understand the basic skills of vehicle maintenance.

In testing work, I often deal with oil and water, and become partners with hard work. In summer, you have to endure the scorching sun and mosquito bites, and in winter you have to withstand the cold natural environment. The test often lasts for five or six hours. He can take the lead and do some dirty and tiring work first, and never complains.

I remember that in December 20xx, well 4-4-12 had to be inspected after operation, and the engineering and technical brigade urgently needed information about this well. At that time, our factory was promoting the 755-2 packer , he immediately led his team members to the well after receiving the task. Since he was facing a new packer for the first time, he was inexperienced, the instrument was light, and the packing was tight, so the instrument could not go down, so he rushed up to the wellhead first and took the lead. Standing on the blowout preventer ladder, it was the twelfth lunar month of winter. There was ice on the ladder being tested, and the wind was strong. He held the blowout preventer pipe with one hand, and with the other hand, he stuffed the steel wire down little by little. When he reached more than 400 meters and the instrument could hang freely, he came down. At this time, his clothes from the chest down were soaked through. The biting cold wind penetrated the clothes mercilessly and hit his cold body, making him shiver. He couldn't even speak, so he still insisted on standing in the field for more than two hours until the well accurately and timely recorded the first data.

2. Work hard and be enterprising

In 20xx, when xxx was measuring the static pressure of well 7-4-162 for the eccentric team, the blowout preventer was washed away by high-pressure oil , the oil and gas flow roars out with a harsh sound. If the gate is not closed in time, the well site will become a sea of ??oil, which not only pollutes the environment, but also poses unsafe risks. At this time, without saying a word, he rushed forward and rushed to close the gate. In an instant, oil poured from head to toe. He became an oil man and stopped the blowout. He also insisted on cleaning up the crude oil that sprayed on the well site and the oil trees. Once everything is clean, we call it a day and return to the team.

Due to the strong seasonal nature of water well static pressure testing work, the weather is too cold and the wells may freeze during the well shut-in test. In order to complete the task, we must seize the time in summer and autumn, often leaving early and returning late. Last summer, he led his team to proactively propose to the leader to take a taxi to work at 3:00 every morning. After getting approval, he left early and returned late, braving the scorching sun and rain, and completed the test in less than 20 days. For the static pressure of 120 wells, the first-time success rate was 100%; the pass rate was 100%, successfully completing the planned tasks for the second half of the year assigned by superiors. In March this year, in order to win the temporarily assigned task of reducing pressure in more than 80 wells, the team organized a union fight for all team members. He was the first to respond to the call. He was the first to go to the well and the last to get off work every day. He even went so far as to The test task was taken as early as possible and the test was carried out until dark, and the tasks of more than 80 wells were completed in a timely manner.

3. Study hard and keep improving

Most workers have the idea that learning is useless. They think that learning is unimportant and useless. It is better to play poker or play at home for a while. He is good at playing mahjong. xxx is a person who loves to learn. In his spare time, he does not go to play, but seizes the time to recharge himself. He takes learning very seriously. He not only cooperates with the technical education in the team, but also insists on self-study. He often summarizes and explores based on the actual production, and records a lot of notes and experiences. Not only does he love learning, but he also inspires others to learn with him and discuss issues together.

At the beginning of 20xx, each team in the team was equipped with a new type of electronic flow meter. How to promote its use became a focus. After research by the team leadership team, his team conducted on-site experiments and under the guidance of the manufacturer’s technicians Next, he spent the whole morning humbly familiarizing himself with the use, maintenance and upkeep of the instrument. After practice, he has mastered the essentials and put forward 4 rational suggestions to the instrument manufacturer for the mechanical 106 float flowmeter used in his heart. , adopted by the manufacturer, making the instrument more suitable for on-site practice.

He pays attention to repairing old ones and reusing them. The test shows that the main and auxiliary claws of some fishing devices are vulnerable parts. The screws of these two parts are the action points of force when the water nozzle is thrown and pulled out, and the screws Because it is thin, the screws often break, and sometimes it is easy to cause accidents in which the instrument gets stuck on the pipe string. In the past, the bailer was scrapped when encountering this situation. A bailer cost more than 1,300 yuan. He felt that this caused a lot of waste, so he took the initiative to draw a screw processing diagram with the technician and contacted the machine factory for processing. Under his leadership and with the strong support of the team leaders, 60 bailers were enough every year in the past, but now less than 30 bailers are used every year. This alone can save money every year. The material cost is more than 40,000 yuan.

At work, he can take the initiative to help other teams deal with difficulties and accidents. For example, it is common for the recovery team to wrap around the wellhead during pressure measurement. There are three people in their class and there are not enough manpower. When he knows, he leads the team The personnel help them turn the wellhead, cut the gate, pull out the steel wire, etc. as if they were working for their own team.

I remember this summer, the instruments of the high-pressure shift 6 got stuck at the bottom of the well and the winch could not start. When they called the seal inspection shift for help, he packed up his tools and instruments without saying a word and immediately asked the driver Driving the car to Class 6, he directed others to do it, while he himself pulled the wire and opened and closed the gate. After several repetitions, the instrument finally came up, and he smiled happily.

Asking the canal how can it be so clear? Only running water can come from the source. xxx used his work to overcome the disaster and his hard work to continue to write a new splendor of the oil people. Materials on the Advanced Deeds of Gas Station Employees Part 5

I am Wu Lusha, the station manager of Ganzhuang Gas Station. I am honored to be named the light oil sales expert in the region in the first quarter of 2020. I am very proud. Such achievements cannot be achieved without the encouragement and training of leaders. Such honors cannot be achieved without the support and help of colleagues. Here, please accept my most heartfelt thanks.

In the past year, like other colleagues, I have only done some ordinary things that we should do in ordinary positions, but the leader has given us great honors, which makes us well-deserved. . Summarizing past experiences and lessons, I believe that to become an excellent gas station manager, you should do the following:

1. Continuously improve the overall quality of the station manager himself.

1. The stationmaster is the top leader at the grassroots level who has the closest contact with employees and end customers. His words, deeds, and behavior will directly affect the operation, performance, and sales of the gas station. Therefore, as a leader, you must pay attention to the cultivation of language and literature and improve your ability to speak impromptu.

2. How a gas station serves customers well, how to promote, how to manage, etc. These are not only a technology, but also an art. As a webmaster, you should read more books on management, use your holiday time to participate in some trainings for professional managers, improve your management level, and shape your own unique management style.

3. Having self-confidence is the key to career success. As a manager, on the one hand, you must improve your self-confidence, on the other hand, you must maintain a style of neither arrogance nor impetuosity, establish a correct attitude, and establish a correct outlook on life.

2. Effectively strengthen employee management.

1. As a webmaster, don’t put on airs. Because employees have independent personalities and the ability to think independently. Webmasters should take the initiative to put themselves in the same position as employees, accept criticism from employees humbly, and discuss and improve work problems with employees.

2. Both discussion and orders should be given equal emphasis. From their own perspective, employees don't like to be ordered by others, but like to do things according to their own wishes. But when everyone discusses together and cannot reach an agreement, a decision needs to be made, and if necessary, orders can only be enforced.

3. Be brave enough to criticize and don’t worry about employees being afraid of criticism.

In fact, every employee does not like to be criticized by others. Therefore, in addition to being well-founded, criticism of employees should also pay attention to expressing three meanings:

①. You have done a good job, but based on your Your talents can be better;

②. I have the same requirements for you as other employees;

③. You can also treat me with the same requirements.

In this way, employees will not only not be angry, but they will also admire your management skills because of this.

4. The fairness of the system is more important than reasonableness. A certain payment in a certain system may not be reasonable, but as long as it is fair and every employee is treated equally, there will often not be much conflict. The rationality of the system can be continuously improved according to the needs of gas stations, but the fairness of system execution must be maintained from beginning to end.

3. Improve service levels, stabilize customers, and strengthen promotion efforts, thereby increasing sales of oil products.

Consolidate the development of new and old customers, actively develop spare parts business, and carry out non-oil products business with a positive attitude to ensure the successful completion of various business tasks and indicators issued by the company in 2011. First of all, it is necessary to improve the service awareness of employees, rely on high-quality services to retain old customers, develop new customers, increase the entry rate, and expand daily sales. Only all employees strengthen business learning, enhance service awareness, and strive to improve service levels. Rely on our high-quality services to win the trust of customers, retain every customer who enters the gas station, and solve their problems. We will visit customers well, segment the market, and impress new customers with our sincere service. Increase marketing efforts and change from passive to active. Strive to bring out a team with a solid style, high service and high quality, create an excellent team, contribute to the development of the enterprise, strengthen employees' awareness of high-quality and civilized service, and educate employees to proceed from the overall situation and consider customers, We are responsible for our customers and make them 101% satisfied. Our work center is: everything for customers, for all customers, and for everything for customers.

1. To increase the sales of gas stations, we must first strengthen the cultivation of employees' service awareness; secondly, strengthen the cultivation of employees' market awareness

; and thirdly, enhance employees' crisis awareness. . Gradually let employees change from "asking me to serve" to "I want to serve". With the improvement of employees' service awareness, the customer-oriented service operation chain can be brought into play. Customer-oriented will make customers have a sense of dignity and feel at home. In a sense, good service is the key to retaining old customers and grabbing new customers.

2. Diversify the forms of promotions, and conduct regular visits to fixed customer groups to tap potential customers. Seize some special opportunities to strengthen publicity and improve Yongxin Petroleum's status in the hearts of customers.

4. Actively coordinate external public relations.

We must actively cooperate with government agencies such as industry and commerce, taxation, fire protection, and metrology. On the one hand, we must strive to reduce the cost to the minimum; on the other hand, we must strive to complete it in the shortest time so that it does not affect refueling. The site operates normally.

Continuously improve the overall quality of the webmaster. ;