On the problem that virtual network short numbers can't send short messages normally.

Maybe your cornet data is out of sync.

The mobile host system and other functions are sometimes not completely synchronized.

In this case, you need to redo it or use the synchronization function.

If 10086 doesn't work, because 10086 is not a panacea, you should know that the little girl/young man who answers your phone may not quite understand your problem, and may not be able to feed your problem back to the correct handling department.

You can try this:

There must be a contact person (account manager/customer service representative) in your group who can directly contact Mobile, and ask him to help convey your problem.

If you can't find the contact person in your group, you can try to call 10086 or go to the business hall to check the phone number of the account manager in charge of your group. You can contact him directly (the telephone number between you and the group account manager is generally free). If he needs some proof, you can do as he says ~