The Solution of Samsung Mobile Phone Shutdown Problem

According to your description, the other party called to remind you of the downtime. It is recommended that you:

Replace sim card

Replace sim to test and eliminate problems caused by poor performance of mobile phone cards.

Restart the phone

Test after restarting the phone.

Detect call forwarding function

Detect whether to start the call forwarding function.

Back up data and restore factory settings.

Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Reset-Restore Factory Settings). If the fault still exists, it is recommended that you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for inspection and maintenance.

Consultation service center

For specific inquiries about the service center, please visit.

Multi-channel service support

If you need help, please visit support.samsung.com.cn, and the official website will provide you with multi-channel service support!

Wechat customer service

If you have any other questions, please pay attention to "Samsung Service" on WeChat for further consultation with 24-hour WeChat customer service.