How do banks call on customers by telephone?

Does the bank account manager need to make a phone call before marketing visits customers?

Specifically, what kind of customers are you looking for? If you are a leader of an enterprise or institution, you must make an appointment first to show your respect. If it's an ordinary customer, just go there and bring some cheap gifts to the customer, so it's easier to place an order.

How to visit customers by phone

Call to visit customers. If you are not a stranger and know what kind of customer you are, you can say hello and praise first. If you are a stranger, I suggest you don't expose yourself and talk to him about the weather first.

The specific content of the bank staff's call back to the customer.

Bank audits are never formal, but they are all technical. Under normal circumstances, I will ask your ID number and address or contact number ... I don't need to think too much about the specific content, just ask if the loan procedures are complicated or not, and the loan amount of our bank is not complicated. ...

Is it necessary to call customers often and visit them at home when doing business? If you don't do this, can't you survive in this industry?

It's normal to do business contacts and visit customers. How can I sign the bill without contacting the customer or visiting the customer? How can there be a performance without signing the bill? Without performance, you are the boss. what do you think? How to survive without performance? Business is performance.

What questions will the bank call back to ask?

Mainly check the authenticity of your work information. For example, the name of the work unit; Address; Home address; Time and location of entry; Wage income. Paying the provident fund generally requires the unit's landline; The person who answers the phone is the person who issues the income certificate.

What is the prologue of telemarketing? How to get the opportunity to visit customers?

When you call someone you don't know to promote your product, if you are afraid, this call is impossible to succeed. Therefore, it is your bounden duty to learn telephone skills and overcome your fears. Francis, a well-known sales expert, pointed out that the secret of getting six-figure compensation for sales staff lies in mastering effective telemarketing skills. The following five tips can make it easy for you to complete telemarketing:

1. Make a good first impression. Don't say "May I bother you for a few minutes?" As a start, because it has been overused. Give your name first, and then ask, "Is it convenient now?" In fact, it is inconvenient to receive sales calls at any time, but few people really respond like this. Instead, they will ask why you called, suggesting that you can continue chatting.

2. Direct and honest. If you are really doing telemarketing, never say "I'm not selling products": or "I'm doing research", which is false. Everyone likes or believes in honesty, so we should adopt a more honest and humorous way, such as: "This is a sales call, I don't think you will hang up?" According to people's experience, only one in ten people hang up at this time.

3. explain your advantages. Stay away from meaningless declarations, such as "our products and services are to make customers successful" and other pleasantries. You should explain how your product can help customers solve their problems, so that they will buy your things.

Your explanation must cover two or three problems that this product can solve. For example, you can say, "New customers like you told us that our products helped them reduce the chances of viruses invading their computers, reduce the extra capacity problem caused by excessive spam, and save them the cost of buying new security software." These may be very important for your new customers.

4. Find out the key problems of customers. Once the customer points out their first question, you should understand it immediately. Only by thoroughly understanding each other's special problems can we provide them with solutions.

5. Ensure opportunities for face-to-face contact. You can try to get to know each other. You can say, "Miss Wang, if it is so important to solve this problem, can we make an appointment to meet next week and I will explain it to you in detail?" When the other party decides to meet you, telemarketing is completed. Such sales calls can be completed in less than 5 minutes on average. Mastering the above five principles of telemarketing can help you overcome dialing anxiety and get immediate results.

Telemarketing skill text

Telephone is the most convenient communication method at present, which has the advantages of saving time, effort and fast communication. In the era when China has 300 million telephone users, telephone sales are becoming more and more important.

How can telephone communication be better?

In the early stage of telemarketing, you must make preparations in the following aspects, otherwise your telemarketing work will be a failed process.

One: preparation ..

Be mentally prepared. Before you make every phone call, you must know that the phone call you made is likely to be a turning point in your life or your current situation. With this idea, you can have a serious, responsible and persistent attitude towards every call you make, and your mentality will have a positive motivation for success.

Content preparation: before making a phone call, you should prepare what you want to express. It is best to list a few items on the paper at hand first, so as not to forget your speech because of nervousness or excitement after the other party answers the phone. In addition, when communicating with the other party on the other end of the phone, if necessary, it is best to prepare and rehearse in advance.

Pay attention to two points in telephone communication: 1 Pay attention to the change of tone and be sincere. 2 words should be organized, not incoherent and repetitive, which makes the other party disgusted or wordy.

Second: timing ...

When you make a phone call, you must grasp a certain opportunity to avoid contacting customers while eating. If you make a phone call, politely ask the customers if it is convenient to answer. For example, "Hello, Wang. ......

What will the bank call back and ask?

The return visit is aimed at the content of related business applications.

I usually ask about the information I filled in when I applied.

Such as: address, unit, contact person, telephone number, etc.

How to solve the problem asked by the bank's return phone call?

Usually twice. If you don't receive it, you can call the bank for a return visit. During the return visit, pay attention to keep the mobile phone open.

Matters needing attention in bank telephone return visit:

1. Remember to fill in the application materials, such as company name, contact information, home address and other personal information.

Second, keep the mobile phone communication normal and don't turn it off casually. If the fixed telephone is in the company and you need to say hello to your colleagues, you can turn around and answer it in time.

How important is it for the bank to call back?

very important

The bank called for a return visit. What if I don't receive it?

Conditions required to apply for a bank credit card: In most cases, citizens with full civil capacity (Chinese mainland/KLOC-citizens aged 0/8) can apply for a credit card from the issuing bank; Applicants for credit cards must have a stable job and a stable source of income, and provide guarantees to banks. The forms of guarantee include personal guarantee, unit guarantee and personal fund guarantee.