Note2, suddenly I can't send a text message, which means I didn't send it. Answer the phone. It's normal to get a text message.

Hello, I am very sorry for the inconvenience caused by the product!

According to your description, we suggest that you:

1. Open the message-click the menu button in the lower left corner of the screen-Settings-SMS Settings-Information Center.

Check whether the number of the information center is correct (mobile 10086, Unicom 100 10, Telecom 10000).

Or find a friend who uses the same mobile phone card as you to check this number (+86#####).

2. If the information center number is correct, it still cannot be sent.

Please back up telephone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to factory settings (Settings-Reset-Restore Factory Settings).

3. If the problem still exists, it is suggested that you take the three-guarantee certificate of your mobile phone to the nearest Samsung service center for inspection by an engineer.

For specific questions about the service center, please visit:

/support/location/supportservicelocation . do？ Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope the above reply can help you and wish you a happy life!