How to identify the authenticity of a mobile phone mainly depends on what data is available.

Worried about the authenticity of the mobile phone can refer to the following methods of vivo mobile phone for verification:

1. Open the authentication website:/service/authenticity check/index;

2. Get the IMEI code:

① Enter * # 06 # in the dialing interface;

② Enter Settings-System Management/More Settings-About Query (iQoUI: Enter Settings-My Device-More Parameter Query) in the mobile phone;

③ It can be viewed directly on the mobile phone packaging box;

3. Enter the IMEI code and click "Query Now";

4. If the query results are consistent with the relevant information of the mobile phone (including the model, color and warranty information of the mobile phone, etc.). ), indicating that the inquired model is genuine (the results are for reference only). If "Sorry, I can't find the relevant information of XXX" is displayed, confirm whether the IMEI code entered is wrong, and then verify it. In addition, please confirm whether the purchase channel is officially authorized;

5. If you still can't find the query information after many attempts, the query information doesn't match the mobile phone information, or you have questions about the query results, you can go to the customer service center (address of vivo customer service center: go to vivo official website /vivo Mall APP-my after-sales outlets-select provinces and cities to query).