How to refund the ticket after booking the high-speed rail online?

1. Online direct refund If you haven't picked up the ticket, you can apply for refund on the website of 12306. After you log on to the website of 12306, you can find your order in "My Order" and click "Refund". The refund will be returned to the payment account or you can use the empty track housekeeper to handle the refund business.

2. Refueling tickets for high-speed trains booked online at the train station can also be refunded at the train station. According to the regulations of the Ministry of Railways, if the ticket has been picked up or left the station less than 2 hours ago, passengers must go to the railway station to refund the ticket, and the refund will be returned to the payment account.

It should be noted that the refund of high-speed rail tickets requires a certain refund fee, and the specific charging standards are as follows:

1. There is no charge for refunding tickets more than 15 days before departure;

2. A refund fee of 5% of the fare will be charged more than 48 hours before departure and less than 15 days;

3. A refund fee of 10% will be charged if it is more than 24 hours but less than 48 hours before departure;

4. If it is less than 24 hours before departure, a refund fee of 20% of the fare will be charged.

Extended data:

General characteristics

1, the high-speed rail is very smooth, ensuring the safety and comfort of driving. The high-speed railway is a seamless rail, and the high-speed railway with a speed of more than 300 kilometers per hour adopts a ballastless track, that is, a monolithic ballast bed without stones, to ensure smoothness.

2. The turnouts of high-speed railway are movable high-speed turnouts with few bends and large radius.

3. Elevated bridges and tunnels are widely used. So as to ensure ride comfort and shorten the distance.

4. The catenary of high-speed railway, that is, the suspension mode of the conductor at the top of the train is also different from that of ordinary railway to ensure the contact stability and durability of high-speed EMU.

5. The signal control system of high-speed railway is higher than that of ordinary railway because of its high departure density, high speed and high safety.

Baidu encyclopedia: high-speed rail