Will customer service in JD.COM use the phone with the beginning of 19 1 to make a dunning?

JD。 COM customer service generally does not use the phone number beginning with 19 1 for dunning. The reason is that telephone numbers starting with 19 1 are usually public service or emergency calls. As a formal e-commerce platform, JD.COM usually uses its brand-related telephone number or customer service hotline to contact users to ensure the authenticity and security of information.

In addition, fraudulent phone calls are also common in modern society, using false identities and phone numbers for fraudulent activities. Therefore, in order to protect consumers' rights and personal information security, JD.COM Customer Service will take some security measures, such as providing the official customer service phone number and online customer service chat window, to ensure that users can communicate effectively with the real customer service team in JD.COM.

If you receive a dunning call that starts with 19 1 and claims to be from JD.COM customer service, I suggest you be vigilant and don't easily disclose personal information or make any payment operation. You can call JD. COM official customer service phone or log in to official website to verify whether there are really unfinished orders or money to be processed.