Why can't I get messages from others on my mobile QQ?

The main reasons are:

1, there is a problem with the local SMS center. When this happens, you can't successfully send a short message to the called number of Super QQ with your mobile phone, indicating that sending a short message failed. Please check whether the number in the SMS center is set correctly, and test whether you can send messages from mobile phone to mobile phone;

2. There is a problem with the SMS gateway, and the message cannot be delivered to Tencent's platform. At this time, the message was sent successfully, but the mobile phone did not respond;

3. The SMS gateway and Tencent system platform lines are faulty, so the mobile phone can't receive messages at this time.

Solution:

In this case, it is suggested that you can try to close the service once, and then open the service again to see if it is solved. In the same month, the same payment method will open and close the same service for many times, and only one fee will be charged.

Or please click here.

/Enter and contact Tencent Customer Service Center, and tell Tencent staff about the specific situation for inquiry and handling.