What if the courier didn't come to pick it up during the epidemic?

Hello, the courier didn't come to pick it up during the epidemic. You can call. You don't have time to get it yourself. Call them and ask them to keep it for you. Because they are affected and can't go out, they will understand. If they don't keep it for you, they can click Return and contact customer service to return it.

During the epidemic, the package was stranded halfway, but due to time, the order was automatically traded at that time, but the courier was not received, so we can handle it in the following ways!

The first one is to find the seller directly, pay attention to manual customer service, and then tell yourself that the parcel has been stranded in the transfer station for a long time, and the logistics information has not been updated for a long time, so I have never got the parcel.

The second is to find the transaction link of the purchased goods, click on the application for after-sales treatment, and the reason for choosing a refund is that the courier has not been delivered. Customer service will deal with your demand after seeing it, and will generally agree to refund after checking with the courier company. Then you can choose to place a new order. Pay attention to which courier company the seller must consult after placing an order again, and whether it can be delivered smoothly!

Third, if you really want it, you can inform the seller, let the seller check and coordinate with the courier company! You need to wait a few more days and keep an eye on the changes of a logistics information. In short, because the goods were not received during the epidemic, even if the transaction was successful, a refund could be made.

Whether you are waiting or applying for after-sales, I suggest that you refund first and re-select the seller. After all, a package without updated logistics information may have been lost. Nobody wants to wait too long for their children, right?