I bought a mobile phone in China Mobile Mall. What happened to the delay in delivery?

When we use the mobile phone or broadband service of the mobile company, we will inevitably encounter some problems and malfunctions. To solve the problems in the first time, we recommend the following methods:

Step 1:

Call China Mobile's customer service number 186, listen to the voice prompt after the connection, and press "" to access the manual seat.

the service attitude of p>PS：186 is super good ~, and I will ask your questions in detail, and the general problems can be dealt with in time.

if there are problems that cannot be solved by the 186 complaint, you can call the China mobile service quality supervision hotline 18 to continue the feedback.

Step 2:

Call China Mobile Service Quality Supervision Hotline 18, and listen to the voice prompt after connection:

(1) Press "1" voice message mode, and you can leave a message for complaints after hearing the "drip" sound;

(2) Press "2" SMS self-service mode, and you will receive a short message sent by "18". After clicking the link, you can fill in the form by self-service on the opened page and submit the complaint to reflect;

(3) Press "9" to directly connect to the artificial seats.

Note: In addition to the above methods, you can also make a complaint by sending an email to 18 (18@139.com) or visiting the official website of China Mobile (www.186.cn).

p>PS：18 is the service quality supervision hotline of China Mobile, which plays a supervisory role in upgrading complaints.

to sum up, how to effectively complain about China Mobile? Don't get angry in a hurry when you encounter problems. As long as you master the correct complaint method, you can get twice the result with half the effort and solve the problem quickly.