Do I need to negotiate with customer service to stop the loan of Xiaoying Card?

The problem is to negotiate with customer service.

If the borrower wants to stop the collection, he can negotiate with the customer service of Xiaoying Card Loan to explain his situation and ask to stop the collection. If the borrower can provide some supporting materials, such as hospital diagnosis certificate, unemployment certificate, etc., the possibility of successful negotiation will be higher.

Xiaoying Card Loan is a micro-credit service platform under Xiaoying Technology, a company listed on NYSE. Xiaoying Card Loan cooperates with banks and other financial institutions to help individuals, self-employed individuals and small and micro enterprises with loan needs solve the capital problem, open up the "last mile" of capital services to the real economy, and improve the service efficiency of inclusive finance.