There is an exclamation mark on the vivox23 network, and the hotspot is not connected.

If the WiFi connection is normal but you can't access the Internet, you can check it as follows:

1, use a laptop or other mobile phone, connect a router to try to surf the Internet, or change the routing equipment to try to surf the Internet normally;

2. Clear WLAN data and cache, and then try to connect to WiFi again.

①Funtouch OS 9.2/iQOO (Monster) UI and above: Go to Settings-Applications and Permissions-Application Management-More-Display System Process-WLAN-Storage, and select to clear data and cache;

② The following figure ②Funtouch OS 9.2: Enter mobile phone settings-More settings-application management-(select "Show system processes" from "More" in the upper right corner)-Find WLAN-click Store and select clear data and cache (some models enter settings-More settings-Applications-All-Find WLAN);

3. Restore all settings to view;

①Funtouch OS 9.2/iQOO (Monster) UI and above: Enter Settings-System Management-Backup Reset-Restore all settings;

② The following figure ②Funtouch OS 9.2: Enter Settings-More Settings-Backup and Reset/Restore Factory Settings-Restore All Settings;

4. Click forget the network, and then re-enter the password to connect to WiFi；;

5. Enter I Housekeeper-Traffic Monitoring-Networking Management to check whether the software is prohibited from connecting to the WiFi network;

6, customer service center detection processing, enter the browser search vivo official website-service-service center-view all-select provinces and cities to query the local service center address and contact information.