Luoyang labor resources and social security bureau internal organization

(the first inquiry service section) is responsible for receiving and receiving letters and visits related to human resources and social security work; Formulate and improve the relevant systems and rules of human resources and social security letters and visits; To undertake the petition cases and stability issues assigned by the superior petition departments; Formulate emergency plans for mass incidents involving human resources and social security work and organize their implementation; Responsible for coordinating and supervising the handling and implementation of important letters and visits involving human resources and social security business; Responsible for filing the results or opinions of the problems reflected by the parties and the matters that need to be dealt with. Specifically undertake the demands of the secretary's mailbox, mayor's mailbox, mayor's e-mailbox, mayor's short message, mayor's convenient telephone, connecting the government, connecting netizens and other people for human resources and social security.

Responsible for the first inquiry of units and personnel who visit, call, consult, inquire or handle business, and coordinate services throughout; Give a clear introduction, answer questions or guidance to the staff, and inform the relevant procedures at one time; Coordinate with relevant departments to deal with it according to relevant procedures and promised completion time and follow up and supervise the whole process; If the party concerned reflects the results or opinions of the problem, please ask the person to file it. Responsible for the construction of party and mass and spiritual civilization in organs, civil service bureaus and directly affiliated units.

Discipline inspection (supervision) institutions shall be set up in accordance with relevant regulations.