How to deal with overtime delivery or not?

Courier that has not been received within the time limit will be placed at the courier point and kept for up to one week. During this period, the recipient will be notified to collect the courier by SMS or telephone. If it is not collected for more than one week, it will be returned to the sender in the original way.

If the express delivery is overdue, the consignee will be contacted for negotiation. Usually it will be delivered directly after arrival. If no one signs for it, the courier will call the consignee. After the consignee determines the receiving time, the courier will arrange the delivery again; The consignee can also change the address. If it is in the same city, there is no charge, or go to the express delivery point to pick it up. If the receipt cannot be confirmed for a long time, the courier company will return it.

Generally, after the courier arrives, the courier will call or send a text message to us to pick up the courier. In the city, most express delivery is delivered to your door. Unless you are not at home, the courier will store the courier at the courier point.

The process of taking express delivery:

1. Wear masks, disposable gloves, alcohol watering cans, disinfection wipes and other disinfection products before and when going out. If you need to sign in person, you need to bring your own signature pen.

2. After arriving at the courier pick-up point, provide the pick-up code or scan the code to pick up according to the requirements of the other party.

3. After seeing the pick-up code or pick-up information, the courier station staff will find the corresponding courier according to the number sequence and take it out to the pick-up.

4. According to the inspection by express delivery, if there is no problem, the consignee will sign for confirmation. If you have any questions, you will ask them in time and apply for a return.