Why can’t I find the phone bill redeemed by China Telecom points?

Hello, first of all, thank you for your support of China Telecom.

After you use China Telecom’s online business hall points to redeem phone bills, they will be credited to your account within 24 hours, so please pay attention.

The following situations may result in failure to receive text messages:

The phone bill has not been credited to the account.

The mobile phone has blocked text messages.

The local operator does not provide this reminder function.

The phone is shut down.

Other matters not covered.

The reply is for reference only. For details, please contact 10000 or log in to Anhui Telecom Online Business Hall ah.189.cn.

Anhui Telecom is dedicated to serving you. I hope my answer will be adopted by you.

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