123 15 can I complain about the car wash shop?

Car wash shops are supervised by the industrial and commercial departments. If you encounter related problems, you can call 123 15 to make a complaint, or you can go directly to the local industrial and commercial bureau to make a complaint.

Cases of infringement of rights and interests in the process of fake and shoddy products and consumption belong to the scope of 123 15, and the specific scope of acceptance is as follows:

(a) there is a clear defendant; (Be sure to know the specific business information, such as store name, address, telephone number, etc. Before you complain. )

(2) Having specific appeal requests, facts and reasons;

(3) Within the jurisdiction of the administrative department for industry and commerce; (The jurisdiction can be divided into: responsible for market supervision and management and administrative law enforcement. Jurisdiction covers both functional and territorial aspects)

(four) consumers need to buy, use goods or receive services for daily consumption.

Article 48 of the Law on the Protection of Consumers' Rights and Interests stipulates that business operators who provide commodities or services shall bear civil liabilities in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law:

(a) The goods or services are defective;

(two) the goods do not have the performance that the goods should have and are not explained at the time of sale;

(three) does not meet the commodity standards indicated on the commodity or its packaging;

(four) does not meet the quality conditions indicated by commodity descriptions, physical samples, etc.;

(five) the production of goods explicitly eliminated by the state or the sale of invalid or deteriorated goods;

(six) the number of goods sold is insufficient;

(seven) the service content and fees are in violation of the agreement;

(8) Deliberately delaying or unreasonably refusing consumers' requests for repair, rework, replacement, return of goods, replenishment of commodity quantity, refund of payment for goods and service fees or compensation for losses;

(nine) other circumstances that harm the rights and interests of consumers as stipulated by laws and regulations.

Business operators who fail to fulfill their obligations to protect consumers' safety and cause damage to consumers shall bear tort liability.