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What should I do if I don’t receive the strongest snail verification code text message?
What should I do if I don’t receive the verification code?
Q: Why can’t I receive the SMS verification code?
A: The SMS verification code is operated by an official SMS operator The provider will send the text message after receiving the text message request. During this period, the text message may be delayed or missed due to network delay, data overload, etc.;
B: It is not ruled out that the player's device installs interception software and is intercepted. intercepted;
Q: What should I do if I cannot receive the SMS verification code?
A: Under the premise of ensuring that the mobile phone bill is sufficient and that the operator's SMS can be received normally:
1. First try to check whether the mobile phone has security software installed. For example, XX Mobile Security Assistant, etc., usually security software has a text message interception function, which may misjudge the registration verification code text message as "spam text message" and intercept it. If it is indeed installed, you can temporarily turn off the interception function, or check the intercepted text messages to see if there are Celadon-related verification code messages.
2. Switch to airplane mode or restart the mobile device. If your phone does not intercept and cannot receive text messages, you can try switching to airplane mode or restarting your phone and then try to obtain the SMS verification code.
3. The verification code is valid within 10 minutes. If there is a delay in receiving SMS messages and the time does not exceed 10 minutes, the verification code will still be valid.
4. Contact customer service. If you still cannot receive the verification code after excluding the above methods, you can try to contact customer service for enquiry. Quickly contact customer service channels
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