What should I do if the suspended information of Samsung mobile phone is abnormal?

According to your description, we suggest that you:

1. Under mobile phone operation: Settings-Application Manager-Slide Screen Option (All)-Find Information-Click Enter to try to clear the data.

2. If the problem still exists (caused by third-party software), please back up the data of the mobile phone (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone factory settings (Settings-Reset-Restore Factory Settings).

If the problem still exists, it is recommended that you take the three-guarantee certificate and send your mobile phone to the nearest Samsung service center for testing. Please visit the specific service center address:

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.