How to complain about express delivery!

1. Call the local courier regional manager to complain.

2. Call the customer service complaint of the corresponding express headquarters.

3. Go to the "State Post Bureau Complaint Website" to complain, and you are the boss of all express delivery/postal services.

4. There is a premise to complain in the State Post Bureau: you have complained to the enterprise, but you have not received a reply within seven days, or you are not satisfied with the reply.

Extended data:

1, EMS customer service phone. Customer service telephone number: 1 1 183.

2. Check it on the website. When inquiring about international EMS mail, you can also visit the postal websites of relevant countries and regions through the inquiry link.

3. Log on to the EMS website and enter the user's message. In the email, we will provide the email number and specific address of the recipient. We will help you check and tell you the result when we reply to the message.

4. If the inquiry is unsuccessful, please ask the sender to take the EMS mail list (the sender keeps a copy) and the receipt to the post office where you sent the EMS mail.

5.EMS email number

The EMS mail number has 13 digits, of which the first two English letters, e, are the first letters of the English abbreviation of postal express, and the second letter is the serial number (such as EA, EB, ED, etc. ), the last two English letters CN stand for China, and the middle nine digits are Arabic numerals. Only when the email number is complete and correct can you query the email information.

6. What if the 6.EMS mail has been sent but there is no information on the Internet?

When you can't find the email information on the EMS website, please let us know in the user's message. Please provide the EMS email number and the specific address of the recipient accurately and completely, and we will help you to inquire and reply to your inquiry results as soon as possible.

7, EMS mail information query time:

The validity period of EMS mail receiving and sending inquiry is four months from the date of mail delivery.

The delivery information of EMS mail can only be found online after being processed by relevant links. Generally speaking, the delivery and processing information of the mail can be found four hours after it is sent out.

8. How to query the express mail with CT prefix number?

When you query CTXXXXXXXXXCN mail, you can visit TNT website to query.

9. What should I do if I ask for a signed copy?

Postal speedpost service bureaus all over the country accept users' e-mail inquiries free of charge. However, if the customer asks for a copy of the recipient's receipt, please go directly to the receiving post office for enquiry.

10, how to inquire about cross-strait express delivery?

Information in Chinese mainland is queried by EMS in official website, and information after arriving in Taiwan Province Province is searched by Baidu for the first website of "Cross-Strait Through Train", even if the latest trends are queried.

Reference link: Complaints-Baidu Encyclopedia? EMS—- Baidu encyclopedia