Can I refund the train tickets I bought online?

(1) If you haven't exchanged paper tickets two hours before the train starts, you can go through the refund formalities on this website; Within 2 hours before the train starts, it can only be handled at the refund window of the station; Those who have exchanged paper tickets can only apply at the ticket exchange station or the ticket refund window at the ticket issuing station. Railway ticket sales outlets cannot handle refund procedures.

(2) When going through the refund formalities at the station, please bring the original valid identity certificate of the passenger used when purchasing the ticket. If you use other valid identity documents other than the second-generation resident ID card to purchase tickets or the second-generation resident ID card cannot be read, you must also carry the order number.

(3) After refunding tickets on this website, if you need a refund voucher for refund fee, please go to the refund window of the station with the original valid passenger ID used at the time of ticket purchase within 10 days from the date of refund. If you use other valid identity documents other than the second-generation resident ID card to purchase tickets or the second-generation resident ID card cannot be read, you must also carry the order number.

(4) Refunds on this website can only be handled one by one; When the page prompts that the refund service serial number (at the beginning of 2E) is, the refund is successful.

Motor train and full-name power vehicle refer to vehicles equipped with power devices in rail transit system, including locomotives and power cars. Motor vehicles are equipped with driving wheels, and the corresponding vehicles without driving devices are trailers. If the train can run normally on the track, there must be a moving car to provide enough traction for the whole train, but it is not necessary to hang a trailer without power.

EMU is a railway vehicle equipped with wheel-driven mechanical equipment, not an EMU. Not only high-speed trains have bullet trains, but all types of vehicles, including constant-speed EMUs, ordinary-speed trains, subway trains, light rail trains, monorails and maglev trains, have bullet trains.

Bullet trains are not exactly the same as locomotives. Locomotive refers to a rail vehicle which is arranged at both ends of the train and has the function of controlling the train operation. Traditional locomotive is the main body of locomotive. They not only have traction devices, but also a series of control devices, which use the cab to adjust the main normal work of the whole train. With the appearance of new trains, some trains no longer put the driving wheels in the locomotives, but all of them are installed in the middle carriages, such as China Fuxing train. [2]? There are also some trains without locomotives, only moving trains, and the comprehensive operation of trains is completely controlled by the dispatching center, such as Guangzhou APM line trains.