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How to inquire about the progress of Pacific claims?

Pacific Insurance supports online inquiry of claim progress, which can be inquired in the online service hall of Pacific Insurance according to the following steps.

Please prepare the following information in advance when inquiring: the number of the applicant's ID card or other valid documents (consistent with the documents used when applying for insurance), the application number or the report number.

First, online inquiry steps

1. Enter the URL in the address bar of your browser and press Enter.

2. Click "View Claim" and a menu will pop up below.

3. Click "Claim Progress Query" in the pop-up menu.

4. There are two ways to query, and you can use the report number to query if necessary.

5. You can also use the policy number for inquiry.

Second, you can also call the official customer service of Pacific Insurance at 95500, and make inquiries according to the prompts of manual customer service.