What should I do if I don't receive the approval result of BOC E installment (excellent customer installment)?

If the application result message is not received, it means that the automatic approval of the system has failed, and it needs to be transferred to manual approval. According to the customer's qualification, if it is necessary to supplement the application materials, the staff of the branch will contact the customer offline to continue processing later, otherwise the credit will be refused manually, and then the application process will end (the customer can query the corresponding results through the progress query interface).

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.