What's the matter that vivo mobile phone can't receive any short messages?

If you can't receive all the short messages, you can use the following methods to troubleshoot:

1, you can try to switch flight modes, or restart your phone after triggering the network and try again.

2. The third-party SMS/MMS App may have compatibility reasons, so it is recommended to use the SMS App that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.

3. It is recommended to put the SIM card on other mobile phones to receive SMS test. If you still can't receive the SMS, it is recommended to consult the operator's customer service.

4. Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings and follow the onscreen instructions.

Note: Restoring all settings will not delete any data or media files, but only restore all settings of the mobile phone, and some third-party application accounts need to log in again. Please make sure that it will not affect the use of the software before operation. For the safety of mobile phone data, it is recommended to back up mobile phone data in advance before operation. (You can go to Cloud Service-Device Cloud Backup-Backup Data Type-System Data-Back-Back up some backup system settings and desktop layout immediately; Cloud service-data synchronization-enable WLAN, Bluetooth, etc. Synchronize data to cloud services)

5. If the above methods can't be solved, please back up the important data of the mobile phone in advance and take it to the vivo customer service center for testing and processing.

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) when you go, and call the service center staff in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.