How to refund the wrong phone bill on wechat?

You can't directly refund the wrong fee on WeChat, but you can solve it by contacting the owner himself, contacting the operator's customer service and trying to refund the empty number.

1. Contact the owner: If you can't find the wrong number, you can try to contact the owner to explain the situation and negotiate a refund.

2. Contact the operator's customer service: If no one answers the phone, you can try to contact the operator's official customer service and listen to the official handling opinions.

3. Try to refund: If the charging number does not exist, you can try to refund yourself, but there is no guarantee that the phone bill can be refunded.

Introduction of telephone charges

Telephone charge refers to a form of currency used to pay for mobile phone communication, mainly including voice calls, short messages, traffic and other expenses. In China, telephone charges can generally be recharged through prepaid cards, Alipay and WeChat.

Users can choose to buy different packages when using mobile phones to communicate, which generally includes a certain call duration, the number of short messages and traffic. Users can choose different packages according to their own needs. In addition to the package fee, users also need to pay calls, text messages and traffic charges outside the package, which will be deducted from the user's phone bill balance.

In order to facilitate users to recharge their phone bills, major operators have launched different preferential activities and recharge methods. For example, in the "Woka Recharge" campaign launched by China Unicom, users can recharge their phone bills through Alipay, WeChat and mobile banking, and get corresponding discounts and points. Mobile and Telecom also launched their own recharge promotions.