What should I do if my mobile phone can't receive SMS abroad?

According to the information you provided, you can't receive short messages if you have a stop number, and you need to receive them through an answering machine. You log on to the online business hall/homepage, click Business Handling > Other Business > Shutdown, number and number recovery, and click the recovery button to recover, which will take effect immediately.

Tips: Some provinces do not support answering machine online service. If none of the above paths can be handled, please consult local customer service for specific channels.

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