How do banks greet distinguished guests?

If it is personally received by a superior leader or the president of a major customer, the office will make corresponding arrangements. The following are some key points for your reference and I hope you can get some inspiration from them.

1. Before the distinguished guests arrive. Contact him again. Confirm the proposed plan. If there is any change. We should inform him as soon as possible. For example, if hotel reservations change, guests should of course know as soon as possible. Even if you pick him up and drive him to the hotel, he can tell his spouse, assistant, colleague or related personnel in time so that he won't get lost in an emergency.

If someone arrives at your residence after a long journey, think about your needs. Why don't you find a quiet place and have a good rest first? Find a place to stretch your legs? Have a snack? A drink? Or a chance to wash your face? If possible, offer these choices to your guests.

Some important people must take their secretary or entourage with them when traveling. Ask clearly first; If he doesn't come alone, of course, you must arrange his entourage properly. When dealing with sudden changes, it will not only make you look petty, but also make you panic.

But also make you unable to cope with other important work before the meeting.

If VIP can receive flowers, you might as well call her secretary quietly first and ask her what she likes. If someone sneers at the word rose, then you will decide to order gardenia. If flowers are decorated on the chest, what color flowers look best with the clothes she will wear that day? This lady attaches great importance to these details, and her assistant will tell you her personal likes and dislikes. You have taken great pains in the details, which will definitely add icing on the cake to the whole meeting!

If the guest has special dietary needs, arrange it for him quietly. For example, a vegetarian can't fill his stomach by roasting beef at the top of a dinner party. If the catering industry is required to prepare extra special meals for guests, it should be relaxed and natural when serving, and don't make a fuss. If the guest's eating habits are based on religious beliefs or health requirements, you can put a handwritten recipe note next to his plate, stating that the whole dish is not made of animal fat, or the vegetables are steamed without butter or other oily seasonings. It doesn't take you much time to devote yourself to the distinguished guests, but in the eyes of the guests, it's a world of difference. Your hospitality will definitely impress you.

6. If the guest's hotel is not the meeting place, consider how to get from the hotel to the conference center or related places.

7. At the end of the meeting, as a receptionist, you should still pay attention to his traffic demand or other closing activities. For example, if a guest has nothing to do before leaving the country by plane the next afternoon, should he be invited to have breakfast or visit some places of interest in the city? If the courtesy and consideration you have shown so far are impeccable, don't end up anticlimactic. Of course, guests may prefer to be alone, or have no time because they are in a hurry to work. But at least your reception is in place!