What should I do if I lose my message?

If you are using a vivo mobile phone, you can check the following methods to deal with the loss of short messages:

1, the "information aggregation display" function is opened, and the same amount of notification information is automatically integrated. You can enter information-click on the top right corner? Dot？ -Select the default list display;

2. Enter information-upper right corner? Dot？ -Settings-Automatically delete the verification code information. When this function is turned on, the verification code information received more than 7 days will be automatically deleted;

3. Accessibility information-upper right corner? Dot？ -Recently deleted to see if there are any related messages;

4. If a third-party housekeeper application is installed and the harassment interception function is turned on, the application may be automatically deleted. It is recommended to check and modify the relevant settings;

5. If the SIM card is changed, the lost messages and contacts may be saved on the SIM card, and the messages in the SIM card cannot be seen in the mobile phone after the card is changed;

6. If the SMS has been backed up by the cloud service before, you can enter the cloud service to restore the backup; If it has been backed up by third-party software, it can also be used to restore the backup.

Note: If there is no backup, you will not be able to retrieve the purged information. It is recommended to back up important information frequently to avoid the trouble caused by data loss.

Backup: enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout; Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.

If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.