Under what circumstances, Tencent customer service will have a text message saying that your money has been collected.

It is possible that your mobile phone number is bound with a micro signal that you don't know. To withdraw cash from WeChat wallet, you need to verify the SMS verification code, and the system will issue it according to the instructions.

Since a mobile phone number can only be bound to one micro-signal, if your mobile phone number is new, pay attention to whether any previous users have not untied it.

Also pay attention to whether your micro signal has signs of password leakage or theft.