I received a text message to recharge my phone bill, and I have a balance. Why do you still say I owe money?

If you have already paid, the reason why you are prompted for arrears is as follows:

1. You can check the credit arrival status by logging into the payment record of the online business hall;

2. You can check your phone bill to understand your consumption situation and check whether the phone bill you paid is enough to offset your arrears;

If the phone is still not turned on after 48 hours, it is recommended that you Please register the relevant payment status in the complaints and suggestions, and relevant staff will handle it for you. Details:/oftenInfo.html?menuId=000400030001