FDA complaint hotline

The complaint and reporting hotline of the food and drug regulatory authorities is 12331. 12331 is the national food and drug complaint and reporting hotline. When consumers encounter quality and safety issues or suspected violations of food, drugs, medical devices, cosmetics and other related products, In the event of illegal activities, you can call this number to report and complain.

Reports that are verified to be true will be rewarded in accordance with the legal basis: "Measures for Rewards for Reporting on Food and Drug Violations". 12331 is a unified complaint and reporting hotline for food and drug regulatory authorities across the country. In addition to phone calls, units and individuals can report illegal activities in the development, production, circulation, and use of drugs, medical devices, health foods, and cosmetics to the regulatory authorities through letters, the Internet, faxes, visits, mobile phone messages, etc., as well as catering Food safety violations in service links.

Article 123 of the "Food Safety Law of the People's Republic of China" violates the provisions of this law and falls under any of the following circumstances, which does not constitute a crime. The Food Safety Law of the People's Government at or above the county level shall The safety supervision and management department shall confiscate illegal income and illegally produced and operated food, and may confiscate tools, equipment, raw materials and other items used in illegal production and operation; if the value of illegally produced and operated food is less than 10,000 yuan, a fine of 100,000 yuan shall be imposed A fine of not less than 150,000 yuan but not more than 150,000 yuan; if the value of the goods exceeds 10,000 yuan, a fine of not less than 15 times but not more than 30 times of the value of the goods shall be imposed; if the circumstances are serious, the license will be revoked and the public security organ may be directly responsible for it. Persons in charge and other persons directly responsible shall be detained for not less than five days but not more than fifteen days