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Zhejiang Medical Insurance Office Manual Telephone
Automatic voice response is a 24-hour system, but the questions you ask should be simple. It is in the system, and the working hours are not necessarily. I don't know if it is divided into urban areas. You can make a phone call and follow it. It has a hint. Because of manual service, people's service personnel should also rest.
Due to the large incoming electricity of the hotline 12333, the current staffing is not enough to answer all calls, which leads to the phenomenon that it is difficult to enter or wait for a long time during peak hours. At present, the monthly electricity consumption of the hotline is about135,000 (including manual answering and self-service inquiry), and 8 manual seats answer140,000 calls per month.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.
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