How does hengfeng bank turn to manual service?

You dial 95395 first, press 0 to turn to manual service, and then tell the customer service that you want to handle or consult the credit card service, and the customer service will help you connect the credit card limit. In addition to manual customer service, you can also consult through online customer service. Click "Online Customer Service" in official website of Hengfeng Credit Card, and click Online Consultation to connect you with online customer service.

I. Size of hengfeng bank Company

By the end of 2020, hengfeng bank's total assets exceeded1.1trillion yuan, its operating income was 2128 million yuan, a year-on-year increase of 53%, its net profit was 5.3 billion yuan, a year-on-year increase of 703%, and its comprehensive strength, core competitiveness and brand influence were greatly improved. At the same time, hengfeng bank's asset quality indicators are constantly improving. By the end of 2020, the Bank's provision coverage ratio was 150.37%, up 29.54% from the end of 20 19. The non-performing loan ratio decreased by 0.7 1 percentage point compared with the end of 20 19, achieving a continuous decline for two years, and the ability to resist risks continued to increase.

Second, hengfeng bank industry rankings

The British "Banker" magazine published the 202 1 annual global ranking of 1 0,000 banks, and hengfeng bank's global ranking rose to 1.35, up 27 places from the previous year.

Three. Hengfeng bank's business scope

Absorb RMB deposits; Issue short-,medium-and long-term loans; Handle settlement; Handle bill discount; Issuing financial bonds; Acting as an agent to issue, honor and underwrite government bonds; Buying and selling government bonds; Inter-bank loans; Providing letter of credit services and guarantees; Acting for collection and payment; Provide safe deposit box service; Foreign exchange deposits; Foreign exchange loans; Foreign exchange remittance; Foreign currency exchange; International settlement; Settlement and sale of foreign exchange; Inter-bank foreign exchange lending; Acceptance and discount of foreign exchange bills; Foreign exchange loans; Foreign exchange guarantee; Issuing and acting as an agent to issue foreign currency securities other than stocks; Buying and selling foreign currency securities other than stocks and acting as an agent; Self-operated foreign exchange transactions; Conduct foreign exchange transactions on behalf of customers; Credit investigation, consultation and witness business.

Fourth, hengfeng bank's characteristic business.

1, corporate finance

Adhere to the new development concept and serve the real economy. In recent years, we have been constantly strengthening our own capacity building, determined to reform and innovate, actively seeking characteristic management and digital transformation around the goal of high-quality development, making new breakthroughs in many fields such as green finance, rural revitalization, superior manufacturing, health culture education, etc., building a characteristic professional product system around industrial chains, industrial clusters, parks and platform enterprises, building a digital agile service platform, introducing big data technology, and exploring the implementation of the credit factory model.

2. inclusive finance.

Focus on key areas such as micro-technology, technological innovation and agriculture, focus on key customer groups such as upstream and downstream of core enterprises, industrial parks, well-known information platforms, government procurement suppliers and risk-sharing funds, strengthen product and service model innovation, and successively launch products such as "talent loan", "technological innovation loan" and "benefiting farmers loan" to meet the diversified financial service needs of inclusive customers and promote the sustainable development of inclusive finance's business.

Conscientiously implement the spirit of various meetings and major decision-making arrangements for the work of agriculture, rural areas and farmers, fully promote the innovation of agricultural products and services, and strive to open up the last mile of financial services; Build a "one circle, one chain and one platform" and explore a new path of financial services for rural revitalization with the demonstration park of integration of three industries as the starting point; Create a one-stop agriculture-related service platform for "smart villages" and empower rural revitalization with financial technology.

3. Asset management business

Hengfeng bank's wealth management product system is divided into eight series and some open products, namely cash, fixed income, mixed, equity, alternative and others. At present, the products on sale include Zengxiang, Hengyou, Perseverance and Fengli series, as well as open products such as Hengmeng wallet, Zengying and Fortune Express.