Does Xuzhou municipal hotline 12345 work?

Of course it is useful. Every telephone complaint is recorded, and then fed back to the corresponding competent department for resolution. If there are other reasons that cannot be resolved, there will be an explanation, and we will definitely give you a reply, every year. During the year-end unit evaluation, if 12345 complains too many about your unit, it will be affected.

The 12345 hotline adheres to the purpose of getting a response for everything and a reply for every case, and in accordance with the principles of unified acceptance, classified disposal, handling within a time limit, and accountability for faults, it has established a communication channel between the people and the party committee and government. The bridge serves as a people's livelihood service desk, an efficiency supervision post, a decision-making information source, a development booster, a social pressure reducing valve, and a bridge between the party and the masses.

The 12345 government service hotline of Xuzhou City is the municipal government's service hotline. The established non-emergency public telephone number and comprehensive network service acceptance platform adopt information network technology and integrate manual telephone answering and are compatible with network or SMS acceptance, telephone recording inquiry, work order transfer, information retrieval and intelligent statistics and other services and management. The function is integrated to provide all-weather, efficient public service consultation, suggestions, criticism, complaints, non-emergency help and other services to the corporate public, and to accept convenient services requested by the public.