What do I need to report the loss of my mobile phone card? And is there a phone bill after reporting the loss?

I need my personal identification to report the loss. After reporting the loss, as long as there is a phone bill balance in the mobile phone card, the customer will always be in a state of reporting the loss. However, if the customer is in arrears due to the loss reporting fee, China Mobile will take back the number if the customer still fails to operate after 3 months from the start of the arrears. The loss reporting method is as follows:

1. The owner can report the loss through 10086 customer service hotline or go to the mobile business hall.

2. Report the loss by SMS, and send the GS (space) mobile phone number (space) user password to 10086.

Extended data

Cross-regional card replacement process

1, it's stuck.

People are in other provinces, and I can't contact my family and friends if I lose my mobile phone card. Don't worry, if you are a customer who has passed the real-name authentication of the second-generation ID card, you can make up the card across regions now! Quickly check the nearest Didi replacement card location through the "Business Hall Information" below.

2. Digital authentication

In order to ensure the authenticity and accuracy of business processing, we need to verify your mobile phone number status, customer service password and real-name authentication information. A nagging sentence: it must be handled in person, and agency is not supported.

3. Information authentication

Your authentication has passed. Come on, now please pose for the camera, so that we can get to know each other more comprehensively.

4. The card was changed successfully

Congratulations! Card change succeeded! Be sure to protect the hard-won "little card". Some businesses such as point redemption, detailed list inquiry and transfer cannot be handled for the time being within 72 hours. Please be patient.

References:

China Mobile-Cross-district Card Exchange