China Unicom has launched an anti-fraud public service reminder service. How to remind?

According to the relevant requirements of the Ministry of Industry and Information Technology's "Work Plan for Comprehensive Management of Bad Network Information to Prevent and Combat Communication Information Fraud" (Ministry of Industry and Information Technology Letter [2015] No.339) and the Ministry of Public Security's "Work Plan for Special Action to Combat New Crimes in Telecommunication Networks" (Gong Zheng [2015] No.3410) In order to reduce the probability of communication information fraud, after investigation and communication, it was decided to entrust Beijing, Shanghai, Zhejiang, Henan and Guangdong branches to carry out the pilot work of anti-fraud reminder service, which was officially put into operation on May 16. Other provinces were officially launched on September 9, 20 16.

The business is developed and managed by the information security department of the headquarters, operated and deployed by China Unicom SmithKline Company, and related systems are deployed at the headquarters, and users who are slightly and severely deceived are identified and confirmed by the headquarters.

For slightly deceived users, the headquarters will send a reminder message through the 100 10 port, and the customer service representatives of all provinces can query the content of the message sent by the headquarters in real time in the customer service system. Text messages are sent from 7: 00 to 20: 00, and only one message is sent to the same number every day.

For moderately deceived users, the customer service representatives of provincial branches will make telephone reminders. Every day from 7: 00 to 20: 00, the customer service representative will use the special account of this province to log on to the designated platform to inquire about the outgoing call task of the day, make a telephone reminder, and fill in the return visit information completely for feedback.

For users who fail to dissuade, the customer service representatives of provincial branches will judge them as seriously deceived users according to the situation, and hand over relevant information to the local public security organs through the system.