The service content of Luohe Mobile

In the past six years, Luohe Mobile has deeply implemented the strategy of "service leading and business leading" and followed the service concept of "communication starts from the heart", and continuously improved the service quality, service level and service connotation, which greatly met the personalized and differentiated needs of customers for mobile communication. Luohe Mobile implements the system of group customer resident, account manager and chief customer representative, providing 24-hour intimate service to customers, and the service level has been greatly improved. Luohe Mobile has been committed to building a high-quality network to meet the communication needs of customers, and has expanded its capacity by 10 times. By the end of August 2005, there were more than 200 mobile communication base stations, and the capacity of existing network switches reached 600,000. From providing single voice communication at first to providing multimedia communication such as voice, data and images now, informatization has promoted industrialization, urbanization and agricultural modernization, and promoted the rapid development of local economy.

Luohe Mobile constantly innovates its business marketing model and develops new data services in an all-round way. Monternet, mobile phone securities, GPRS wireless Internet access and e-banking have been launched one after another, and cooperated with Luohe Municipal People's Government, Shuanghui Group, tobacco system, tax system, public security organs, medical system, education system, meteorological system and other units and industries to provide services including mobile switchboard, group SMS, group ringtone, police communication and school communication.

Luohe Mobile has really repaid the society while pursuing its own development. Emergency communication vehicles were dispatched many times, which ensured the smooth communication of the Lantern Festival, fireworks show, Central Plains Food Festival, large-scale sports events and other activities in the city, and provided support to the fight against SARS in 2003, flood relief in summer of 2004, Central Plains Food Festival and so on. In 2004 and 2005, there were 10 poor college students in Luohe who received free subsidies through employee donations.