Nucleic acid results have never been complained.

The nucleic acid results have not been reported to 12345.

However, there were too many calls to 12345 during this period, and many people couldn't get through. Therefore, it is suggested that if there is no nucleic acid result for more than 24 hours, you should consult the relevant staff at the nucleic acid collection point first or wait patiently. Generally, there is no result for 48 hours, and the default is negative, and the data upload is slow.

12345 hotline introduction:

12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , providing "7×24 hours" all-weather manual service.

Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

20 16 12 the national standard of the government hotline service specification, which was drafted by Jinan hotline in Shandong province for three years, passed the examination and approval of the national standards Committee and was officially released to the whole country. 12345 hotline officially rose to the national standard.

202 1 1 6, the State Council general office issued guidance on further optimizing the local government service hotline. In order to further optimize the local government service hotline and improve the government's service level for enterprises, on 202 1 June1day, the Beijing 12345 minors protection hotline was officially opened, Shanghai/kloc.