Strike hard at harassing calls! The Ministry of Industry and Information Technology has rectified both upstream and downstream.

Data Map: China Telecom and other enterprises were interviewed. Zhongxin. com Wu Tao photo

Many enterprises were interviewed and rectified

On the 22nd, the Information and Communication Administration of the Ministry of Industry and Information Technology interviewed China Telecom Group Corporation and four telecom companies with outstanding problems in Guangdong, Jiangsu, Zhejiang and Sichuan.

On the 17th World Telecommunication Day, the Ministry of Industry and Information Technology also interviewed 2 call center enterprises such as Nanjing Haozhicang Information Technology Co., Ltd. and 1 virtual operator enterprises such as Xiaomi Technology and Beijing Dixintong, due to the outstanding problems such as harassing calls seriously disturbing the people and the high number of complaints reported by the masses.

data map: Xiaomi calling card. Screenshot of Xiaomi official website

virtual operator is the "hardest hit"

In harassing calls, according to the latest data released by the 12321 Reporting Center, in the first quarter, 95/96 business reports and complaints showed an increasing trend, with the number of complaints reported reaching 38,541, up 35.4% from the previous month, accounting for 18.4% of the total.

There were 98,638 complaints about harassing phone calls, accounting for 47.1% of the total; The number of complaints about "calling you to death" harassing calls continued to grow, reaching 1,834, up 17.9% from the previous month.

And most of these virtual operator phone numbers involve fraud. In March, virtual operator number users reported 194 cases of communication information fraud, up 165.75% from the previous month.

In fact, virtual operator telephone is also a concentrated area for harassing short messages. The data shows that in the first quarter, the number of complaints about peer-to-peer SMS reported by enterprises in virtual operator increased as a whole, with 13,29 complaints about SMS reported, up 53.4% from the previous month.

some search engines are still promoting robot phone software. Screenshot

Are these companies "assisting"? Check!

in addition to the problems of telecom enterprises, some technology enterprises are suspected of assisting in harassing calls.

In April this year, Beijing Communications Administration focused on the search service providers such as Baidu, Qihoo 36 and sogou, aiming at the problem of harassing the sales and promotion information of telephone software found on the Internet.

In addition, some softwares that claim to help users mark and identify harassing calls actually do business by this: they charge for inquiring or helping to delete marks. Some ordinary users' phones have also been maliciously marked as "takeaway" and "express" phones. Want to cancel them? Sorry, there is a charge, and users are miserable.

a search engine searches for related software displayed by "harassing phone calls". Screenshot

How to deal with harassing phone calls?

with so many harassing phone calls, what should we do?

In addition, on some websites or apps, register as little as possible, fill in less personal information, and change passwords regularly. Offline copies, express orders, etc. should be kept confidential. For example, use black strokes to remove private information, or use a shredder to process it.

Of course, for better governance, you can report harassing calls to the 12321 Reporting Center, and you can also report them on the 12321 official website, SMS, telephone, APP and WeChat official account. (End)