Is the short message sent by Jingdezhen Arbitration Mediation Center true?

Generally, in the arbitration and mediation center, it is indeed possible for him to inform the mediation process by phone, but specifically, it is not excluded that it is a fraudulent phone call. You can bring your ID card to the mediation center for enquiry.

Arbitration mediation refers to a system in which the arbitration parties reach an agreement on the basis of voluntary consultation, mutual understanding and mutual accommodation under the auspices of the arbitration tribunal to solve disputes.

Article 5 1 of China's Arbitration Law stipulates that the arbitration tribunal may conduct mediation before making an award. If the parties voluntarily mediate, the arbitration tribunal shall mediate. If mediation fails, a decision shall be made in time.