2020 Guiyang mask online shopping reservation rules when to pick up the goods?

Now is the peak period of transmission in novel coronavirus, and the crisis of epidemic situation has not been lifted. Masks have become an important protective tool to prevent the spread of virus infection. However, medical protection tools are in short supply all over the country, and many citizens simply can't buy masks. To this end, the Guiyang municipal government has specially opened an online mask appointment to help local residents buy masks.

Reservation rules 1, starting from 9: 00 am to 12 am every day, citizens can reserve masks for the next day;

2. Each person can reserve up to 5 masks every day, and the reservation will be sorted according to the order of submitting the application, first come, first served. If the appointment is unsuccessful that day, you can make an appointment again at the same time the next day;

You will receive a short message after the reservation is successful. Please pick up the goods at the reservation store with the original ID card from 13: 00 to 18: 00 on the same day.

4. The overdue reservation will be invalid, and the masks that have not been collected will roll into the total number of reservations for the next day.

Reservation information query 1, information submitted for epidemic prevention commodity reservation.

2. Note: If the reserved inventory of the selected store maintained by the system is 0, it cannot be submitted by appointment; Try to choose another store to make an appointment; The system prompts, "The inventory available for reservation in the current store is insufficient, and the reservation cannot be submitted. Please try to choose another store to make an appointment. "

3. Submit the SMS notification information template after the appointment:

Inform customers by SMS: Dear citizens of Guiyang Municipal People's Government, you have successfully booked * * * goods. Please bring the original ID card to the store of * * * company to buy it. The store address is * * * and the telephone number is * * *. Please come to the reservation store to buy and pick up the goods with the original ID card at the specified time! Message to the store manager: Guiyang Municipal People's Government has received * * advance orders: the number of reservations is * *, the customer's name is * * *, and the telephone number is * * *. Please prepare the goods and contact the customer to pick them up at the store. Customers need to show the original ID card to release the goods. Thank you!

Pick-up notice 1 and reservation record page are as follows:

2. After submitting an appointment for an epidemic prevention mask, you can go to the appointment record to inquire about the detailed store information, and you can contact the store to buy and pick up the goods with your ID card.

Precautions for delivery 1. After the customer reservation information is submitted successfully, SMS notification will be sent to the customer and the store manager to inform the customer that the reservation has been successful; Inform the store manager that there is an appointment order and need to stock up; Stores can inform customers to pick up the goods according to the information;

2. If IT is necessary to summarize the data of daily vaccination mask reservation form, the business/operator should dock with an IT center, export the summary information at the appointed time every day and distribute it to the store, and the store will arrange to pick up the goods according to the priority of the appointment;

3. After the customer's reservation is successful, the short messages sent to the customer and the store manager remind the customer that they need to buy and pick up the goods with the "original ID card", and the customer needs to show the original ID card. After the store manager checks that the ID number is correct, the customer can pay for the goods.

4. When the store manager receives the pre-order notice, he should try to contact the customer in advance to inform the store of the stocking situation and delivery arrangements.