Is SF customer service online 24 hours a day?

SF Robot Customer Service is online 24 hours a day, and the working hours of manual customer service are from 8 am to 8 pm 10.

"95338" is a powerful measure for SF to create a unified call service window, provide customers with high-quality and convenient services and enhance their competitive advantage. On 20 15 65438+ 10/day, SF officially opened a new customer service hotline "95338" to all regions of the country. Customers can get orders, inquiries, consultations, complaints and other services of SF Express through "95338".

SF said that the company launched the "95338" national unified access number, which not only has a unique logo, but also establishes a unified corporate image. At the same time, this number will not only serve as the national unified incoming call hotline of SF, but also support the functions of outgoing call return visit and investigation, and the service message received by customers will also be displayed as "95338".

Contact SF Customer Service as follows:

1, telephone contact

If 95338 is not connected, dial 95338 with your mobile phone, press 2 after hearing the voice prompt for quick inquiry, and then enter the wrong order number several times and automatically transfer to manual service; You can also press the 0 key, there will be a voice prompt, and follow the prompt to transfer to manual service.

2, WeChat applet contact

Open WeChat on your mobile phone, click on the search box to search for "SF Express+",click to enter the applet, then click on "My", click on "Online Customer Service", and then send "Manual Customer Service" in the chat dialog box, and the manual customer service will contact you to manually complete SF 95538.