Summary of Official Answers for Communication Big Data Travel Cards

1. What is a Communication Big Data Travel Card?

A: The "Communication Big Data Travel Card" is a travel inquiry service jointly launched by China Telecom, China Mobile, China Unicom and China ICT Institute, which can provide users with free certificates of the countries and domestic cities they have visited in the past 14 days.

2. How to use the Traffic Big Data Travel Card?

A: Very simple! As long as you scan the code into the H5 page or applet and fill in the mobile phone number, you will verify that you are operating it yourself, allowing you to authorize the operator to inquire about the itinerary information. After submission, you can get your itinerary certificate.

3. Can the "Traffic Big Data Travel Card" be used by everyone?

A: That's right. Users of any one of the three operators, China Telecom, China Mobile and China Unicom, can use this service. However, new users can only use this service after 14 days.

4. Where can I use the Traffic Big Data Travel Card?

A: The "Traffic Big Data Travel Card" is used to help users prove the areas they have been to recently since February, so employers, community management departments, traffic management departments, business activity place management departments, etc. Can be used when checking floating formation.

5. What if the other party does not recognize the result of "Communication Big Data Travel Card"?

A: The service of "Communication Big Data Travel Card" is an open inquiry about travel places provided by the three major telecom operators, and can be used as an auxiliary tool for users to prove their personal travel. Efforts are being made to expand the influence of the service, but the specific traffic standards should also follow the regulations of local governments, communities and access points.

6. Does the "Traffic Big Data Travel Card" only show the attribution?

A: Of course not. "Communication Big Data travel itinerary can display all countries that users have visited in the past 14 days and domestic cities that have stayed for more than 4 hours.

7. Will passing a city by train be recorded?

A: No, passing through a city by train-generally it won't take more than 4 hours, so it won't be judged as permanent residence, and flying over a city won't be recorded.

8. Why can the Traffic Big Data Travel Card accurately prove my location?

A: The Communication Big Data Travel Card analyzes the signaling data of the mobile phone, which is obtained through the base station where the user's mobile phone is located. The collection, transmission and processing of signaling data are highly automated, with extremely strict security and privacy protection mechanisms and high authenticity and accuracy.

9. Will I be "poisoned" after scanning the code?

A: Please rest assured. "Communication Big Data Travel Card" is provided by three major telecom operators. The service only needs to fill in the mobile phone number, and the verification is from i query, so I need to authorize it. Please trust the security of the service. "travel itinerary" does not need to fill in the ID number and home address, and does not collect any personal information.

10, the query result is biased! I haven't been to City A/I have been to City B, but I can't find it.

A: The service of "Communication Big Data Travel Card" uses base station data. In order to ensure continuous communication and achieve no blind area coverage, the signals of base stations in the two places at the junction of administrative divisions may cross-cover, resulting in deviation of results. In addition, staying in a city for less than 4 hours will not be recorded. Overseas travel records require you to use international roaming service when you go abroad. If the result is seriously deviated, please contact customer service in time.

1 1. What should I do if I can't find travel itinerary on my travel itinerary card?

Answer: The "travel card" analyzes the signaling data and bill data of the mobile phone, so the premise of having travel data is that the user generates these signaling and bill data in the process of using the mobile phone. In this case, you can try to make a few more calls, or turn off the Wi-Fi connection and use 4G traffic, and you can find the data the next day without any problems. ___

* In order to avoid the location deviation caused by the coverage of base stations in neighboring cities, the travel card is set to meet the judgment condition of staying for 4 hours, and there are also some tips when calling: in a day, it takes more than 4 hours for the earliest call record and the latest call record to meet the requirements and display the travel. The same is true with traffic.

12. Why do I always have to get my Bluetooth permission after installing the APP?

A: In order to meet the needs of epidemic normalization prevention and control, so that users can better protect themselves when entering and leaving public places, on April 30th, the Travel Card APP was upgraded to version 2.0, and the close contact reminder function based on Bluetooth low power consumption protocol was added on the basis of providing travel inquiry. When you open the travel card application while turning on Bluetooth, the application will record the close contact information of Bluetooth devices that also have the travel card service turned on locally. If a stranger who has had close contact with you is diagnosed as a confirmed/suspected patient in COVID-19, you can receive the reminder of the itinerary card as soon as possible, so as to make a timely health observation. ____

In order to ensure the availability and continuity of the service, we will remind you to turn on Bluetooth when you open the APP. If you don't need to use the service temporarily, you can manually turn off Bluetooth. _

13. What should I do if the verification code issued by the tourist card is not received?

A: The verification code of the communication travel card is issued by the SMS gateway of each operator. If the SMS is congested due to too many requests in a short time, the verification code will not be received. I suggest waiting for a while to try again. In addition, if the user actively prohibits the value-added service, it needs to be reopened before receiving the verification code normally. If you still can't receive the verification code, please contact the operator's customer service immediately.

14. Contact information of customer service is here.

A: If you can't open the webpage during use, you can't receive the verification code, or if you have any questions, please call the customer service hotline of your operator immediately, or the familiar10000/10086/10010.

Note: The service data of "Travel Card" may be biased. Please pay attention to the use risks and make adjustments according to the actual situation.