100860 is a mobile customer service phone?

"10086" and "100860" are the customer service numbers of the mobile company, and they are both free customer service numbers. There is no charge for dialing this number locally with China Mobile's mobile phone or sending a short message to this number locally. If you dial "100860", the phone will be automatically connected to "10086"; If you send a short message to "100860" and enter the "10086" short message business hall, you will reply to the prompt menu of mobile company's business and service according to the content you sent. "100860" is a mobile customer service number, and its content does not involve fraud, and there is no charge for reply.

However, some criminals use VoIP to disguise the number as 100860, thus deceiving mobile customers. Everyone should be careful not to reply to text messages at will.