What VIP services are there in the clothing industry?

VIP offers generally include three levels:

1, shopping offers, such as discounts, points redemption, membership days, etc.

2, service concessions, such as free care, free maintenance.

3. Gift concessions, such as birthday gifts, travel cards, shopping cards, etc.

VIP service generally includes three steps:

1, filing and file update, aiming at the filing of VIP customers for the first time, file update is to upgrade or eliminate VIPs regularly according to VIP rules.

2. Document management. With VIP files, it is necessary to dynamically manage the files according to the subsequent consumption of VIP, such as consumption inquiry, integral inquiry, integral exchange, birthday inquiry, promotion inquiry, elimination inquiry, grade classification, attribute classification and so on.

3. File management and VIP mechanism, as an important means of store management, bring profit returns to businesses. Therefore, on the basis of file management, it is necessary to carry out file management, such as daily contact with customers, feedback after purchase, SMS prompts, customer discussions, and adjustment and optimization of product development according to the attribute characteristics and consumption characteristics of core customers.