What is an intelligent outbound call?

Fangda's intelligent outbound calls are divided into group calls and manual dialing. Group calling means that an agent makes several calls at the same time, and at the same time, it will automatically detect the empty number, and the connected calls will be automatically transferred to the customer service side, saving a lot of unnecessary time and improving work efficiency. Manual dialing is to dial the phone manually by yourself. This kind of external dialing software is mostly used for electric sales.