Why can't I display all the short messages with the butterfly in my palm? Only a part of all the short messages I want to back up on my mobile phone can be displayed.

1. When you use the software, it's better not to keep it on your mobile phone after you select Export SMS in the SMS settings. If the SMS stock on your mobile phone is too large, there will be problems in reading it. I never keep it, so I can export it in time and keep it in the software.

the software itself is a folder that can be backed up.

2. There is another situation. Is your mobile phone dual card dual standby? If the short message on one card can be exported, but it can't be exported on the other card, you need to set it on another card on the mobile phone to read and export. You can select Card 1 or Card 2 in Settings-Phone Settings-Data Interface Settings of the mobile phone, and then connect to the computer and open the software. Its official website is explained-hand 123-com.