What should I do if the mobile banking transfer is wrong?

Please provide correct payee information (including name, account number (card number) and bank name) for domestic inter-bank remittance business through China Bank to ensure that your money can be remitted to the payee account in time. If the payee information you provided is incorrect, please contact the payee and the payee bank in time to confirm whether it can be recorded. Whether the money can be finally recorded depends on the degree of information error of the payee and the business processing flow of the payee's bank.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.